OMG, the room was so cozy and comfortable! It had everything I needed, like a kettle for my tea and a flat-screen TV for some late-night binge-watching. The bed was super comfy, and the air conditioning was a lifesaver during the hot days. Plus, the free WiFi was strong and reliable. I felt right at home!

Honestly, I wasn't a big fan of the fridge in the room. It took up some space, and I didn't really need it.

Really enjoyed staying at the functional and new-fashioned room with view.

Exceptionally comfortable hotel, I appreciated it. New-fashioned rooms with view and absolutely excellent staff, everything was good. I had a comfortable stay in a long time.

Good location and detailedness for traveller needs. Friendly staff and good facilities. Nice room with a good view. Surprising amenities like an onsen and pool. Informative TV with useful features like onsen tracking and ordering services. Great selection of free movies. Proactive assistance for foreigners. Excellent internet speed for business meetings

Nothing at all

Stayed in functional a twin room with view. An electric kettle and a refrigerator were available too. The location was great, specially it was close to a bus stop which was useful. There was a great restaurant a 10-15 minute walk from the hotel.

got good breakfasts and overall had a quite comfortable stay overall because of the national holidays. near a train station, the location was favourable and comfortable, next to the station.

We loved the easy self-check-in/out. The location was perfect, being close to the station and the main shopping area. The public bath was comfortable and spacious, and we were impressed with the free VOD service and having a Lawson in the building.

Nothings.

Very impressed with a single room with view. Comfy and decent location for Niigata, right by train station as well as bus stops and restaurants and Sado island for a night: D

Affable staff during our stay. Well-equipped and functional room with central heating, TV and a fridge and exceptionally good view from it. The bed is exceptionally comfortable and the location is favourable. Quick check-in, parking by the hotel...

This hotel is conveniently located very close to the train station and easy to find. The onsen and pool facilities were an unexpected bonus and well worth it. The well-designed menu on the TV set made accessing the service and wifi hassle-free.

One minor issue was the loud toilet flush, but it did not detract from the overall experience.

Had a great stay during my new year. The free movie selection was a great way to unwind after a long day of exploring the city. The hotel's location close to the main shopping area and a short walk from the station was very convenient. the staff was proactive in offering help, which I really appreciated.

My stay at the hotel was not perfect, however. the hand soap in the bathroom was ineffective due to being watered down, and the single-use paper cups in the room were not sustainable.

The hotel's location was very convenient, as it was within walking distance from the train station and close to many shopping areas. the hotel had many amenities, such as a public bath and VOD service, that made the stay very comfortable and convenient.

There were some downsides to this hotel. A few guests mentioned that the pillows were uncomfortable, and some found the bed too soft.

We really enjoyed our stay at Apa Hotel & Resort. The self check-in and check-out process was a breeze, making it very convenient for us. The location of the hotel was great, with easy access to the train station. We also appreciated being able to leave our luggage at the hotel before check-in. The public bath was a nice touch, offering a relaxing experience. Additionally, the free VOD service and Lawson store on the premises added to the convenience of our stay.